![]() ![]() I have been encountering this issue the past few months. One of the main reasons behind Microsoft OneDrive sync not working on Mac could be issues with the network or account. If you cannot spot OneDrive, locate the app in Finder and start it. Go through the steps below to restart OneDrive. Look for OneDrive under the Process column. This is not the first time we have issues with OneDrive and it has proven unreliable, time and time again. Files On-Demand feature never worked well (especially for Mac users). Admins should view Help for OneDrive Admins, the OneDrive Tech Community or. This feature should be an opt-in option I had my colleagues coming to me and telling me their files arent working all a sudden because of this feature. This stops OneDrive from updating itself. ![]() We are running the latest version of OneDrive for Mac (.0809) and we have been able to sync our folders to OneDrive with this client. Charlie47 I found a workaround: when launching the app, kill the process named OneDriveUpdater (e.g., sudo killall OneDriveUpdater in the terminal). Our Macs are joined to our AD, but it looks as though only PCs joined to the AD can sync. If you still need help, select Contact Support to be routed to the best support option. Well, I talked to my colleagues, as I am in IT, and they have not changed anything in our Office 365 settings. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. The point of having the OneDrive app on a desktop and laptop is so that it can sync together and be accessible on your devices when needed. Sometimes a simple reset of the service can fix the critical sync issues for you. For help with your Microsoft account and subscriptions, visit Account & Billing Help. It is super inconvenient to go onto the web, log into OneDrive and search for and download x files onto my Macbook Pro just to access and work on a document. I work on my laptop on the go, (sometimes I’ll have wifi and sometimes not) and when at home I work on my iMac. It may be damaged or use a file format that Preview doesn’t recognize”.įor me, I have checked the syncing, updating iMac and Macbook Pro to Monterey 12.5.1, uninstalling and reinstalling OneDrive, checking permissions, restarting my devices.and there is still the same issue. The error will either say “Couldn’t communicate with helper application” OR it will say “File x could not be opened. ![]() MacOS Monterey & OneDrive issues Does anyone have an issue with opening OneDrive documents across their Apple devices?Įither one of the two errors pop up when I attempt to open a file on my (2018) Macbook Pro’s OneDrive (my (2021) iMac’s OneDrive works fine when I do the same though). ![]()
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